Do I have to make a user name and password?
You can explore the design tools without creating a user account
but in order to
check out, you need to create an account. The information you provide for the account
will be used to auto-fill your shipping information. Your user name and password
become your secure log-on and will give you access to your uploaded images and saved
jobs every time you log in.
How do I upload a logo or image and apply it to my document?
Uploading your images or jobs couldn’t be easier. Simply click on the “Images”
tab in the designer and then click on “Upload an image”. You will then be able to
select the image from a file folder on your system. If you are logged in, that uploaded
image will be available each time you log in until you choose to delete it. Most
templates allow for.
How do I re-order?
Any job can be saved for future use, as long as you are logged in under your user
name and password. BEFORE you add your design to your shopping cart, click on “Save
my Design”. Your project will be available under the “My Design” tab the next time
you log in. After you save the project, you can add it to your cart or you may choose
to log in at a later time to complete the project.
Can I pay by check, money order or C.O.D.?
Currently, the only way to pay for your on-line orders is with a valid credit card.
I forgot my password. What do I do?
At the log-in screen click on “Forgot your password” and enter your user name. We
will email you your password. Failing that, you can contact us directly to retrieve
your user account information..
How do I change my e-mail address with you?
By clicking on the “My Account” tab, you will see all of your previous transactions,
and you will be able to access your personal information. Click on “Click Here”
and you will be brought to your Personal Information screen. You can change your
address information and email address here.
How do I add text?
Text can be added in two ways. By clicking on the “Add Text” button, a box will
appear on your design, select the box and add your text, using the text tools to
modify it and the box handles to adjust the size. Click on the edge of a box to
move it. You can also enter the text in to the font box and then click on the “Add
Text” button, modifying it as above. Most templates allow for as many text fields
as you desire.
How do I change fonts, colours, spacing, etc.?
The Designer gives you the ability to make changes to fonts, sizes, font colors
and alignment. Click on the “Fonts” tab and simply select the parameters before
you click on “Add Text” button. If you want to make changes/corrections, simply
highlight the text you want to change and make your adjustments. Spacing can be
adjusted by moving the individual text boxes. Your DELETE key is for removing a
text or image box from the design if you want to delete text in a box highlight
it and use your backspace key.
How do I go about getting an estimate from you?
Quotes are provided before you check out. If you want a formal estimate for product
quantities, not reflected in the store or for products not available in the store,
please contact us directly.
What printing process do you use?
We use a mixture of digital and traditional printing processes depending on the
product being ordered. For more information, see our website.